Care safety

Our commitment to Patients

CareSnap™ is dedicated to keeping people safe. Our technology enables us to focus on Patient safety before, during, and after home care is provided. Here’s how.

Helping to keep you safe

New safety features

CareShare™

There’s an easy way to let family know about the home care services that you are receiving, right from within the CareSnap™ app. The CareShare™ feature allows family to have access to a Care Plan to ensure task completion.

Before Care

Safe Home Care

Safe home care

Our CareSnap™ app automatically finds your location, and routes background checked Caregivers to you in a map view.

Available everywhere

Patients have the option to choose their own Caregiver.

Caregiver profiles

When matched with your caregiver, you’ll see their name, photo, and rating so that you know who’s providing care ahead of time. Our Credential™ system for Caregivers, tracks the completion of Skills Training and continuing education that matches your needs.

During home care service

Achieving your goal

Putting Home Care on the Map™

See available caregivers in real time map view, matched to your schedule and needs. GPS data is logged for every home care visit so that we know where and when Patients are receiving home care services. It also helps to ensure that Caregivers know they’re being tracked and monitored.

Safety at your fingertips

Access safety policies and procedures right from your phone within the app. You can also learn about the process CareSnap™ is doing to help keep you safe, including Caregiver screening.

After care

Always here for you

Anonymous feedback

After each home care service, you can rate the Caregiver and provide anonymous feedback about the care you received. We review all feedback because our goal is to make every home care visit a great experience, and to ensure that Caregivers are as respectful as you are.

Support

Our support team is always ready to respond to any questions you may have about your home care services.

In the app

Improving experiences with technology

Substitute phone numbers

CareSnap™ uses technology that anonymizes phone numbers to keep contact details confidential. So when you or your Caregiver need to contact each other, everyone’s personal information stays private.